Understand
We map where enquiries, leads, and busywork actually leak out of your business — then design the system around the real gaps, not a generic playbook.
Otomara designs AI systems that answer every enquiry, qualify every lead, and run the repetitive work your team has no time for — then we operate them for you, end to end.
In production today across veterinary care and hospitality.
Built around the operationAlways on
Every enquiry reaches the right system.
Every edge case gets better once, then stays solved.
Seconds
Response time, down from hours — 24/7, 365 days
50–80
Daily enquiries handled per client, no added headcount
0%
Of enquiries answered — nothing waits until morning
2
Industries running it live in production today
What we do
One studio. Whatever the problem actually needs.
We're solution-agnostic on purpose — messaging, voice, web, or workflow. The point isn't the tech; it's the work that stops slipping through.
01
Instant lead response
Answer and qualify every web, ad, and social lead in seconds — then book it, before the lead goes cold or finds a competitor.
02
AI reception & front desk
A 24/7 assistant on the channels your customers already use — triage, real answers, appointments, and clean hand-off to your team.
03
Operations & workflow automation
The repetitive back-office work — intake, routing, reminders, reporting — handled automatically, reliably, and without the busywork.
04
Bespoke, not templated
No off-the-shelf chatbot. We design around how your business actually runs, build it on your existing tools, and operate it with you.
How we work
Built around your business — then run with it.
Build bespoke
Custom-built on the tools and numbers you already use. No rip-and-replace, no migration, no generic chatbot bolted on the side.
Run it with you
We operate the system, watch it, and improve it as your business changes. It gets smarter with every edge case — the same question never trips it twice.
Selected work
Real systems, running real operations.
Anonymized at our clients' request — every number below is real and live in production today.
Veterinary care · Spain
The clinic that never misses a message — even mid-surgery
A single-vet animal hospital with a messaging line that never stops. We built an AI receptionist that triages every case — routine, urgent, or true emergency — transcribes voice notes, reads photos in context, remembers each pet, captures appointments, and steps aside the moment the vet replies in person.
- Every message answered, 24/7
- SecondsEvery message answered, 24/7
- Conversations handled in the first weeks
- 60+Conversations handled in the first weeks
Live in production since March 2026, on infrastructure dedicated to the clinic.
Hospitality group · Spain
A 50-year-old events group stopped missing enquiries — without hiring
Four venues, one line, 50–80 event enquiries a day. We built an AI receptionist that answers instantly in the customer's language, routes every enquiry to the right venue, and quotes deposits and policies verbatim from signed contracts — never invented. Anything money-critical passes a deterministic guard before it sends.
- Daily enquiries handled, no added staff
- 50–80Daily enquiries handled, no added staff
- Response time, 24/7, 365 days
- Hours → secondsResponse time, 24/7, 365 days
Answers always match the signed contracts. Live in production since May 2026.
Start here
Tell us what's slipping through.
If enquiries, leads, or busywork are leaking out of your business, there's usually a system that fixes it. Tell us where it hurts — we'll tell you straight whether we can help.
Prefer to talk?
Grab a 15-minute call. We'll ask what's slow, manual, or getting missed — and whether automation is worth it for you. No pitch deck.