Otomara — bespoke automation that runs real businesses

Bespoke automation studio

Otomara designs AI systems that answer every enquiry, qualify every lead, and run the repetitive work your team has no time for — then we operate them for you, end to end.

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See the work

In production today across veterinary care and hospitality.

Seconds

Response time, down from hours — 24/7, 365 days

50–80

Daily enquiries handled per client, no added headcount

Of enquiries answered — nothing waits until morning

2026

Live in production across two industries

What we do

One studio. Whatever the problem actually needs.

We're solution-agnostic on purpose — messaging, voice, web, or workflow. The point isn't the tech; it's the work that stops slipping through.

Instant lead response

Answer and qualify every web, ad, and social lead in seconds — then book it, before the lead goes cold or finds a competitor.

AI reception & front desk

A 24/7 assistant on the channels your customers already use — triage, real answers, appointments, and clean hand-off to your team.

Operations & workflow automation

The repetitive back-office work — intake, routing, reminders, reporting — handled automatically, reliably, and without the busywork.

Bespoke, not templated

No off-the-shelf chatbot. We design around how your business actually runs, build it on your existing tools, and operate it with you.

How we work

Built around your business — then run with it.

Understand

We map where enquiries, leads, and busywork actually leak out of your business — then design the system around the real gaps, not a generic playbook.

Build bespoke

Custom-built on the tools and numbers you already use. No rip-and-replace, no migration, no generic chatbot bolted on the side.

Run it with you

We operate the system, watch it, and improve it as your business changes. It gets smarter with every edge case — the same question never trips it twice.

Selected work

Real systems, running real operations.

Anonymized at our clients' request — every number below is real and live in production today.

Veterinary care · Spain

The clinic that never misses a message — even mid-surgery

A single-vet animal hospital with a messaging line that never stops. We built an AI receptionist that triages every case — routine, urgent, or true emergency — transcribes voice notes, reads photos in context, remembers each pet, captures appointments, and steps aside the moment the vet replies in person.

Every message answered, 24/7: SecondsEvery message answered, 24/7
Conversations handled in the first weeks: 60+Conversations handled in the first weeks

Live in production since March 2026, on infrastructure dedicated to the clinic.

Hospitality group · Spain

A 50-year-old events group stopped missing enquiries — without hiring

Four venues, one line, 50–80 event enquiries a day. We built an AI receptionist that answers instantly in the customer's language, routes every enquiry to the right venue, and quotes deposits and policies verbatim from signed contracts — never invented. Anything money-critical passes a deterministic guard before it sends.

Daily enquiries handled, no added staff: 50–80Daily enquiries handled, no added staff
Response time, 24/7, 365 days: Hours → secondsResponse time, 24/7, 365 days

Answers always match the signed contracts. Live in production since May 2026.

Running a med spa? See the speed-to-lead offer

Start here

Tell us what's slipping through.

If enquiries, leads, or busywork are leaking out of your business, there's usually a system that fixes it. Tell us where it hurts — we'll tell you straight whether we can help.

Prefer to talk?

Grab a 15-minute call. We'll ask what's slow, manual, or getting missed — and whether automation is worth it for you. No pitch deck.