Speed-to-lead for med spas

Otomara is an AI that instantly texts, qualifies, and books every web, ad, and Instagram lead your med spa gets — so the ones who reach out after you've closed don't book the clinic that answered first.

You already pay for these leads. This converts them.

Your med spa

Answering now

After hours

Tap a treatment — watch it answer and book, after hours, as your clinic.

The leak

Your leads don't wait. Most of them never get an answer.

Most aesthetic enquiries land after you've closed — evenings, weekends, mid-treatment. By the next morning the booking is often gone, because in aesthetics the first clinic to reply usually wins.

0×
more likely to qualify a lead when you respond within an hour
The Short Life of Online Sales Leads, Harvard Business Review, 2011
0×
more likely to qualify when you reply in 5 minutes instead of 30
Lead Response Management Study, InsideSales / MIT, 2007

Speed isn't a nice-to-have in this market — it's the whole game. A reply in seconds, every time, is the difference between a booked appointment and a lead that quietly went somewhere else.

How it works

It converts the leads you already pay for.

This isn't another agency promising more traffic. You already run the ads and the Instagram. Otomara makes sure the leads you're paying for actually turn into appointments.

01

A lead comes in

Web form, Instagram DM, Google, a missed call — the second someone reaches out, Otomara picks it up. Day, night, weekend, holiday.

02

It texts back in seconds

A natural, on-brand text reply in under 30 seconds. No app to download, no voicemail, no waiting until morning.

03

It qualifies and books

Answers their questions, matches them to the right treatment and injector, and books straight into your calendar.

04

It follows up

Confirmations, reminders, no-show nudges, and re-booking — so leads don't quietly slip away later either.

The math is boring on purpose

The average med-spa visit is worth $500+ (AmSpa puts it around $536). Recover a handful of after-hours leads a month that would otherwise have booked elsewhere, and the system has already paid for itself — every booking after that is margin.

Average spend per visit: American Med Spa Association, 2022.

See it on your own clinic

Don't take our word for it. Watch it answer your front desk.

The best way to understand Otomara is to feel it — the same instant, natural reply your own leads would get, booking a real slot, the whole flow.

We'll point it at your clinic, live on the call.

On a 15-minute call we'll run a real after-hours lead through it as your med spa — you'll watch it reply, qualify, and book in real time. A self-serve demo line is coming soon.

Proof

We already run this for clinics that can't miss a message.

Anonymized at our clients' request — every number is real and live in production today.

Every message answered in seconds, 24/7 — even mid-treatment.

We built an instant-response system for a single-practitioner clinic whose line never stops. Routine questions get answered on the spot, genuine emergencies get escalated to a human immediately, and nothing waits until morning — all on the number their patients already text.

Reply time
SecondsEvery enquiry, day or night
Volume
60+Conversations in the first weeks

Veterinary clinic, Spain · in production since March 2026.

50–80 enquiries a day, instant replies, zero added staff.

For a multi-location group fielding 50–80 enquiries a day, every one gets an instant, accurate reply on their existing line — routed to the right place and quoted straight from policy, around the clock. Response time went from hours to seconds.

Daily volume
50–80Enquiries a day, no added headcount
Response time
Hours → secsResponse time, 24/7, 365 days

Hospitality group, Spain · in production since May 2026.

Built for clinics

The boxes a med-spa owner has to tick.

Compliant by design

It replies to people who reached out to you first — form, DM, or call. That's prior express consent, and we keep it to lead response and booking.

No clinical data, ever

Strictly lead capture and booking — name, contact, appointment. No charts, no medical history. Nothing a normal booking text wouldn't hold.

Your voice, not a robot

Written in your clinic's tone, saying only what you approve — and it hands off cleanly to your front desk the moment a human is needed.

Questions

Straight answers.

Yes — when the lead reached out to you first. Otomara responds to people who submitted your form, messaged you, or called, which is prior express consent under the TCPA. We deliberately keep it to lead response and booking, and every reply makes it easy to opt out.

We keep it strictly to lead capture and booking — name, contact details, and the appointment. No charts, no clinical notes, no medical history. There's nothing in the conversation that a normal appointment text wouldn't already contain.

No. It's written in your clinic's voice and only says what you've approved. It answers real questions about treatments, hours, and availability — and when something genuinely needs a person, it hands the conversation to your front desk cleanly.

No. Otomara works alongside what you already use — your forms, your calendar, your phone number. No rip-and-replace, no migration, no new software for your team to learn.

Days, not months. We configure it to your treatments, hours, injectors, and tone, test it together until you're happy, then switch it on.

It depends on your setup and lead volume — that's what the call is for. As a rule of thumb: if it recovers even a few after-hours bookings a month, it has already paid for itself. We'll be straight with you about whether it's worth it for your clinic.

Book

See it answer a lead — yours.

Pick a time below for a 15-minute intro call. We'll show you the flow, point it at your own clinic, and you decide — no pressure, no jargon.